How to Transfer .com.my Domain

The transfer process for .com.my domain name involves: 

• Deletion of the domain name registration for current Registrant
• New registration of same domain name for New Registrant

To facilitate a transfer, the co-operation of the current Admin Contact is needed. He or she will need to:

1. Submit the transfer request online by logging into MYNIC’s website with their ID and password.

2. Provide all details of the New Registrant in the Transfer Domain Name Form.

Read the rest of this entry »

Access cPanel from behind Corporate Firewall

For clients using cPanel and surfing through a corporate firewall, you may find that you are unable to view your cPanel because the standard Port 2082 is blocked by the firewall. If this is the case, cPanel Proxy lets access to your cPanel (including your webmail) at port 80 by acting like a proxy.

You will need to download cPanel Proxy and create a subdomain “cpanel.yourdomain.com” . After downloading, unzip the files and upload into the subdomain folder. Make sure you upload both the cpanelproxy.php .htaccess php.ini files. Please follow the steps in our FAQ centre if you need further instructions.

Creating Alias in SmarterMail

If you have a Contact List and wish to break your contacts into several categories, one way to do it is using the Alias function in SmarterMail. For example, you may want to break your contacts into the following categories: Family, Friends, Associates and so on.

Say your domain name is mycompany.com. So you can create the following Alias:

family@mycompany.com
friends@mycompany.com
associates@mycompany.com

In each of these Alias, just key in all the email addresses that belong to that category.

To send out to your Friends group for example, just email to friends@mycompany.com and the system will automatically send to all those contacts you listed under your Friends category.
 
Note that these are not real email addresses, they are simply Alias.

To create an Alias, login as admin then:

1. Click on Settings
2. In the left menu click on Domain Settings – Alias.
3. To create a new Alias, click on New in the centre screen and follow the steps there.

That’s it! Give it a try and see how easy it is to manage your contacts.

Seasons Greetings & Happy New Year 2009

We would like to wish you a Merry Christmas and Happy New Year 2009!

In line with the holiday season, please note that our office will be closed from 1-Jan-09 to 5-Jan-09. We will re-open as usual on Tuesday 6-Jan. If you need support during this time, email support will be available at all times. You can also contact us at 012-213 2066 or 012-295 2378 if you need phone support.

Thank you to all our customers for your support this year. May the coming year bring joy and blessings to you and your family!

Bigger Web Hosting Space

To usher in the new year 2009, we have increased the specifications on our Linux and Windows hosting packages. The revised hard disk space is as follows:

Linux Hosting
Business – 10GB
Premium – 20GB

Windows Hosting
Bronze – 10GB
Silver – 20GB
Gold – 40GB

In line with our business philosopy of providing industry-leading value and specs, we will be maintaining all web hosting prices for the coming year.

We take this opportunity to thank all customers for your support over the years.

Sincerely
Connect.com.my
info @ connect.com.my
03-8060 3060

Email Spoofing – Getting Emails from Yourself

From time to time, we receive comments from clients that someone has managed to hack in to their email accounts and send out emails to third parties.

This is actually not hacking activity but something known as email spoofing. The emails are actually not coming from our server or our clients’ domain, but made to look like so.

Let’s say your domain is joe@xyzcompany.com – it is very easy for someone to create an email account with that name and send it from another server, although it is actually coming from elsewhere. In fact if you think about it, it is just as easy for someone to forge a letter using your company name and post it to a third party.

On the other hand it is much more difficult to hack into a well-configured server. In most cases, people with such skills would not waste their time hacking into your emails but rather into banks and payment systems. There is simply bigger fish to catch, so to speak.

So why would someone do email spoofing using your domain name? There could be many reasons, eg:
- Pranksters who see it as fun
- Competitors who are trying to make you look bad
- Saboteurs who want to get your IP address blacklisted
- Phishing activities

So what do you do if you are a Victim of Email Spoofing?

If you really want to, you can trace the IP address and try to identify the source but it will be difficult to trace the actual culprit. Depending on the content of the spoof email, the recipient may just ignore it completely rendering the sender’s efforts worthless. If the email content is important, the recipient can always call you up to confirm especially if common sense says to do so. If there is phishing activity, it may involve criminal
elements and you can always lodge a police report and let the appropriate authorities follow up.

Check out an article from New Straits Times on Email Spoofing recently.

or click here to download from our server.

Webmail Upgrade

We are currently in the process of upgrading the SmarterMail webmail system in some of our servers to SmarterMail Enterprise 5.1. If you are upgraded to this version and wish to set your spam filters, you can follow these steps:

1. Click on the Settings button at the top
2. Click on Domain Settings at the left, followed by Spam Filtering
3. Click Overide Spam Settings for this Account
4. Click on Actions and then set your required % weightings

Refer here for the meaning of each criterion. Note that only the Admin login can set the percentage weightings. You can also use Content Filtering to filter keywords in selected fields.

In addition you can use whitelisting (Trusted Senders) to make sure emails from your trusted contacts get through.

TM Net & MS Outlook Settings

If you are using Streamyx/TMnet to access the Internet and MS Outlook or Outlook Express as you mail client, you may need to change your MS Outlook settings.

In December last year, TM Net started blocking Port 25 as highlighted in our previous announcement: http://www.connect.com.my/news.php?id=17

Since then, further network changes have been made and we therefore advise clients to change your Outlook settings to as follows:

Outgoing Mail Server: mail.yourdomain.com or mail.yourdomain.com.my
Outgoing Server Port: Change from 25 to 587

Remember to enable “My Server Requires Authentication”.

Contact us on 03-8060 3060 if you require further assistance.

Setting up WordPress with your Budget Web Hosting

Budget Hosting = Blogger Friendly

If you are using our Budget Hosting package and are looking to start blogging, here’s a step-by-step instruction to install WordPress so you can get started quickly.

Within minutes, you’ll have a FREE WEBSITE with a powerful content management system that makes your updating job so easy!

Read the rest of this entry »

Yahoo Email Blocking

Many people have noticed that Yahoo has been overly aggressive in blocking emails over the past few months. While this has reduced spam for Yahoo mail users, it has also blocked off legitimate emails from many people in Malaysia.

If you are using a Yahoo email account, you may not be receiving many legitimate emails and should check your junk box regularly to retrieve your good mails.

Besides Yahoo email users, some web hosting companies and web service providers are getting their fair share of problems as well.

For more information, check out this excellent blog posting by AHFX.